Tires Plus

We brought our car here after having the check engine light go on. We previously had it at another shop after being stranded on the highway. We "knew" feom the other shop it was a catalytic converter problem. We were able to get a new one put on through Tires plus for hundreds less than what I was quoted at a different shop. Come to find out that our car has multiple cats and when one went bad, the pieces clogged the one next in line. We were warned both by Tires plus, and the previous shop that this was potentially what happened and that's why we couldn't even run the car and were left stranded in the first place. So no surprise, this is what happened. While a little disappointed that it wasn't going to be the easiest and cheapest fix, it wasn't unexpected at all because the team at Tires Plus were knowledgeable enough to inform me up front that this was a possibility. We went and picked up our car after the service was done and everything was great.... well we thought. My wife was driving it home and the check engine light popped up. So we made a call and got it back in there to get looked at. Ben, who was helping us, took the time and had it checked out again. Turned out we also had a sensor that was bad. After all was said and done, they were able to get our car up and running. Most people in my shoes might be upset that the car had a little issue after getting worked on. I however am grateful. Ben and the service techs were able to get our car rolling again after we ended up having multiple issues. I feel fortunate that Tires plus does so much more than just tires. I never paid attention to the "plus" part of the name. I took a picture of the services that they provide to help anyone else out there with some issues and might not know what this place offers. I feel that taking the time to leave a lengthy review is the least I could do considering the high level of service I received. While I hope I never have to have my vehicle towed here again for some immediate repairs like in this case. I will absolutely be back here to get some help with preventative maintenance. Thank you Tires plus for helping us while we were in need.

Making an appointment on line was super easy and they were expecting me when I got there. I had the brakes done last year and I had a noise coming from the brakes. They did a diagnostic and found a loose bolt around the brake. That was replaced and there was no charge. They recommended a few things to improve performance and I will think about those repairs but it was nice I wasn’t pressured into getting done right away as there was no safety concerns. Total cost $10.50 for the inspection. I highly recommend them!

I had an excellent experience at this location! Mark was so helpful and thorough from start to finish- from my initial calls, to the inspection, to the eventual replacement of all four tires. He imparted his knowledge and expertise in a respectful and professional manner. Even when the phones were down this week, he made the extra effort to maintain clear communication and continued to guide us through the process and was available to answer any and all questions. He was also very personable and friendly, and I'd like to thank him again for everything he did to make our experience great! I can't recommend this location enough, and I would happily take my car here again if needed!

Super affordable prices. I know nothing about cars but everyone was still really nice to me. This is the only place I took my car to where they finally were able to get my check engine light to turn off and make my heat work again. I will definitely be coming back whenever I need more work done on my car!! I would recommend this place to everyone.

I came to you guys needing tires, brakes and an oil change. Ben was SUPER nice explained the tires I ordered weren't in stock and showed me other options. Got some picked and took her into service. I then got a call stating my brakes were still in good shape and didn't need to be done. I was SO appreciative of their honesty! Most places would have just done it and I wouldn't have known the difference. Then my spare tire was stuck and they gave it everything they had to get it off and changed for me! This team is AMAZING! My wife had an appt scheduled elsewhere for her vehicle and switched it to Tires Plus in Appleton because they were so awesome with mine! A

Blew out a tire at the exit with Tires Plus, was able to pull in the parking lot. I had to wait a while, but they had a no show and we're able to get my husbands car in. Replaced all 4 tires, gave reconstruction for some other issues but weren't pushy. The guys working were very nice. Also put 4 new tires on our minivan later that day with an appointment.